Field Service Management
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Connected
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AI voice agents for Jobber integration

Connect Nicecall™ with Jobber through its API and webhooks so your AI receptionist can access client, request, quote, job, and visit information while automating workflows around your home service business.

8Actions
7Triggers
Connected Home Service

Turn Jobber into the backend for your AI receptionist

Nicecall™ handles conversations while Jobber remains the operational system for clients, properties, requests, quotes, jobs, and visits. Configured GraphQL tools and webhooks connect customer calls with the records and events your office uses every day.

  • Recognize existing clients with configured matching logic
  • Access properties and contact information during calls
  • Review requests, quotes, jobs, and scheduled visits
  • Create verified Jobber records through configured mutations
  • Launch workflows from supported Jobber webhook topics
  • Reduce manual front-office data entry
Jobber Workflow Context

Keep clients, requests, quotes, jobs, and visits distinct

A client is the customer, a property is the service location, a request is an incoming inquiry, a quote is proposed scope and pricing, a job is the overall approved or active work, and a visit is an individual scheduled service event. Nicecall™ workflows can use each record in the appropriate stage.

  • New inquiry: find the client and property before using or creating an appropriate record
  • Existing work question: retrieve request, quote, job, or visit context
  • Request follow-up: respond to a supported request webhook
  • Quote follow-up: launch an appropriate sales or reminder workflow
  • Upcoming visit: use scheduled visit data for reminders or confirmation
  • Completed service: launch satisfaction or review follow-up from a supported event
Secure OAuth Setup

Connect Nicecall with Jobber through secure OAuth access

Jobber provides a GraphQL API and uses OAuth 2.0 rather than static API keys. A Jobber admin authorizes access, scopes determine what the integration can read or modify, and webhook subscriptions are configured through Jobber's Developer Center.

  • Use authorized OAuth access tokens and the minimum required scopes
  • Configure only supported GraphQL queries and verified mutations
  • Subscribe only to webhook topics available to the configured app
  • Use an event's item ID to retrieve required record details when appropriate
  • Custom integrations may serve individual accounts without implying marketplace approval
Related Nicecall solutions

Explore connected call workflows

Available Actions

Jobber GraphQL actions you can configure

Use authorized custom tools to query or modify supported Jobber data. Available actions depend on the OAuth scopes, GraphQL schema, and account access configured for the integration.

Available Triggers

Jobber webhook events that can start workflows

Configured Jobber webhooks can send supported real-time events to connected Nicecall™ workflows. Exact topics depend on the current Developer Center schema, application scopes, and configured subscriptions.

Client Created or Updated
Start synchronization, onboarding, internal, or follow-up workflows when a supported Jobber client webhook reports a created or changed client.
Client EventRequiredJobber Webhook
New Service Request
Start lead response, qualification, notification, or transfer workflows when a supported configured Jobber request event reports a new request.
Request EventRequiredJobber Webhook
Quote Created or Updated
Start quote follow-up, sales, reminder, or internal workflows from supported Jobber quote events configured in the Developer Center.
Quote EventRequiredJobber Webhook
Quote Approved / Status Changed
Start schedule follow-up, sales, transition, or customer-communication workflows when a supported quote event reports an appropriate status change.
Quote Status EventRequiredJobber Webhook
Job Created or Updated
Start confirmation, internal automation, synchronization, or follow-up from supported Jobber job events.
Job EventRequiredJobber Webhook
Visit Scheduled or Changed
Start reminder, confirmation, rescheduling follow-up, or internal dispatch notifications from supported Jobber visit or scheduled-item events.
Visit EventRequiredJobber Webhook
Work Completed / Follow-Up
Start satisfaction, review, follow-up, or maintenance workflows from an appropriate supported Jobber event related to completed work or visits.
Completion EventRequiredJobber Webhook
FAQ

Common questions about the Jobber integration

Yes. Nicecall™ can connect to Jobber using authorized GraphQL API access and supported webhooks through configured custom tools and workflows. This is not presented as a native one-click connector.

Jobber's API exposes client information such as contacts and phone numbers, allowing configured matching logic to search for an existing client using supported information. Perfect automatic identification is not guaranteed.

Yes. Jobber's GraphQL API exposes requests, quotes, and jobs, and appropriately scoped Nicecall™ tools can retrieve supported information from those distinct records.

Jobber exposes scheduled items and visits associated with clients and jobs, allowing configured workflows to retrieve available scheduling information. This does not imply live technician tracking or unconfigured availability.

Yes. Jobber provides a clientCreate GraphQL mutation. The recommended workflow searches for an appropriate existing client first and creates a new client only when needed to reduce duplicates.

Yes. Jobber supports real-time webhooks for configured topics. When a supported event occurs, Jobber can send a webhook that starts a Nicecall™ workflow or related automation.

No. Jobber uses OAuth 2.0 authorization and access tokens rather than static API keys. OAuth scopes determine what the configured integration can read or modify.

No. The connection is configured using Jobber's GraphQL API, OAuth, webhooks, and Nicecall™ custom tools or workflows rather than being presented as a native one-click Nicecall™ connector.

Jobber supports custom integrations for individual accounts as well as marketplace apps. Requirements depend on how the integration is deployed and how many Jobber accounts it connects to; this page does not claim Nicecall™ has Jobber App Marketplace approval.

Ready to connect Nicecall™ with Jobber?

Connect your AI receptionist to the client, request, quote, job, property, and visit information your home service business already manages in Jobber.